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SP Console settings missing when upgrading a re-branded console to or from Sailfish R2

Article ID: 258
Last updated: 10 Jun, 2014


When upgrading a re-branded SP Console to or from V7.14.227.8471 (Sailfish), all previously saved SP Connection details are missing or outdated.


Due to bug #18566 the V7.14.227.8471 Console stored its settings in  
C:\Users\user1\AppData\Roaming\Attix5 Pro\Console\
instead of
(where Rebrand is the brand name)


This bug has been resolved in Sailfish R2 Update 1. Please follow the following steps to restore the correct settings.xml:

Upgrading a pre-V7.14 SP Console to Sailfish R2 Update 1
No additional steps required as the folder locations stay the same

Upgrading from V7.14.227.8471 (Sailfish) to Sailfish R2 Update 1
Upgrade the console and check if all the Storage Platforms addresses are listed as before the upgrade.  If not, follow the settings below

  1. Close the SP Console
  2. Browse to C:\Users\user1\AppData\Roaming\Attix5 Pro\Console
  3. Copy settings.xml
  4. Paste to C:\Users\user1\AppData\Roaming\Rebrand\Console (where Rebrand is the brand name)
  5. Start the SP Console



Article ID: 258
Last updated: 10 Jun, 2014
Revision: 4
Views: 2353
Comments: 0
Posted: 09 Jun, 2014 by Van Rensburg J.
Updated: 10 Jun, 2014 by Marais D.
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