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ESE service stops after cancelling a backup

Article ID: 326
Last updated: 01 Sep, 2015

Symptom

The ESE Backup Client's windows service stops after cancelling a backup.

Cause

An intermittent issue exists where cancelling a VSS snapshot results in the Backup Client service crashing.

Solution

Ensure that the latest Windows Updates have been installed, then restart the Backup Client service.

 

 

Article ID: 326
Last updated: 01 Sep, 2015
Revision: 1
Views: 1174
Comments: 0
Posted: 07 Aug, 2015 by Du Plessis S.
Updated: 01 Sep, 2015 by Van Rensburg J.
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Article 330 - After a Client upgrade a profiled exclusion can be applied as a...     Article 333 - Mac Backup Client unable to restore permissions