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AS won't start: "Database server not available"

Article ID: 42
Last updated: 26 Sep, 2012

Symptom

The AS service does not want to start. The log file says:

Error: ASManager: SqlException: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: SQL Network Interfaces, error: 26 - Error Locating Server/Instance Specified)
Possible cause: Your database migration script gave an SQL error.

Error: Unable to start server: Database server not available. Attix5.StoragePlatform.Common.Exceptions.StartupException: Database server not available

Cause

This may be due to an invalid ConnectionStrings.config file (typically in C:\Program Files\Attix5 Pro\Storage Platform\).

Solution

Note: Only use this fix if SQL Express is used and installed on the same box as the AS. Make a backup copy of the file being replaced.

Replace the ConnectionStrings.config file with this one.

Article ID: 42
Last updated: 26 Sep, 2012
Revision: 2
Views: 3884
Comments: 0
Posted: 28 Oct, 2010 by Marais D.
Updated: 26 Sep, 2012 by -- .
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Article 41 - SIR plug-in install checklist     Article 43 - StorageServer resource guidelines