After installing NetWare 6.5 Service Pack 5 or Service Pack 6, the GroupWise plug-in may fail with the following error in the backup log: "TSA has...

Steps to change the time for the Overview Report: Stop the NamsServer service Open the NSGUI.ini using notepad (default path...

This article only applies to V4.4 and older.  In V5 a user can be move to another group from the Console. This article describes how to...

This article outlines how to backup MS SQL with the Attix5 client and SQL plugin running on a separate backup box.  That way you do not...

How to test if a machine can connect to a NameServer and/or FileServer? You have installed the backup client and it does not want to connect to...

How to resolve a missing storage volume in Dell Powervault On Dell servers with DAS specifically a Powervault 220s the RAID configuration gets...

When the server runs out of disk space the Nameserver is unable to write to it's database (LBtables) and the database is most likely corrupt. This...

Moving a SP to new hardware Build new Storage Platform and ensure that it has the same admin password and Server data location as the old SP...

To manually install the NS or FS, open command prompt, go the the SP folder and run FS_Service /install NS_Service /install To...

How to setup port blocking on Windows 2000/2003 Note that this will require a reboot. If you set this up via RAdmin or VNC, remember to include...

How to setup the NS and FS on one machine with two IP's This assumes you have already installed the NS and FS on the same machine but the FS is...

How to set up an SP behind a firewall To set up an SP behind a firewall requires proper configuration which is visible from both the outside and...

How to change the IP address for an SP server Once you have changed the Server's IP you do the following. Restart the Name Server...

The Storage Platform should never be installed on a server running IIS. That is Attix5 policy. It is a security risk and from a software point of...

I have more than one File Server. How do I know which File Server new users are created? When a user is added, the Name Server will creates the...

This applies to re-Installing the BP Storage Platform on the same server. When re-installing the Backup Professional Storage Platform on the same...

What do those sizes related to patching mean in the logs?  A typical example in the Backup Client logs is: Message:11:54:57 Patched files: 7;...

Note that the Storage Platform will be down while you move the data and backup users will not be able backup or restore data. Stop the Name Server...

Backup Professional v5.1 NOTE: Please ensure that you keep your unique Product Activation Key in a safe place, as well as the attix5server.key and...

The BDE (Borland Database Engine) that comes with the V4.4 Storage Platform installation is should be upgraded to version 5.2. To check the...